Track Your Order

Every order at Azurelle is shipped with tracking. This page explains how to follow your parcel.

How tracking works

As soon as your order leaves our warehouse, you receive a shipping confirmation email at the address you gave with your order. That email contains your tracking number and a link to follow your parcel online. If the confirmation does not arrive, please check your spam folder first.

When to expect updates

Orders are processed within 1-2 business days (Monday to Friday) and handed to the carrier with a tracking number. After handover, delivery takes 5-8 business days, so the total time from order to delivery is 6-10 business days. Tracking can take a short while to show the first scan after the label is created.

Tracking shows no progress?

If your tracking shows no movement for several days, or your order takes noticeably longer than 10 business days in total, email us at info@azurelle-boutique.com with your order number. We will check the shipment status for you and work on a solution. If a parcel is considered lost, we open an investigation with the carrier and make sure you receive either your goods or your money back.

Contact

Azurelle
Business Address: Lumora Media LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States
E-Mail: info@azurelle-boutique.com
Phone: +1 (307) 500-3489
Support by email and phone: Monday to Friday, 8:00 AM to 3:00 PM EST/EDT (Eastern Time)